Legal Documents

Creckex's Terms & Conditions – Transparent, Simple & Clear

Please read these terms and conditions carefully before using creckex. We've tried to explain everything in plain, straightforward language rather than complex legal jargon — because you have the right to know exactly what you're agreeing to.

Last Updated: January 2026 Applicable: Bangladesh Age Restriction: 18+ Language: English
Quick Summary

Key Highlights at a Glance

Here are the key points to know before reading the full details.

18+ Only

Creckex is not available to users under 18 years of age.

One Account

Each person may register only one account.

Fair Payments

Legitimate winnings are paid out on time.

Data Protection

Your personal information is never sold to third parties.

Bonus Terms

Each bonus is subject to its own specific wagering requirements.

Responsible Gaming

Self-exclusion is available if you ever feel you need a break.

Important Notice: By registering or using creckex, you are deemed to have fully accepted these terms and conditions. If you disagree with any part, please refrain from using the service.

1 General Terms & Applicability

These Terms and Conditions ("Terms") apply to the creckex platform and all related services. creckex is an international online betting and gaming platform serving users in Bangladesh.

These Terms were last updated in January 2026. creckex reserves the right to amend them at any time — registered users will be notified by email of any changes.

  • These Terms & Conditions apply in both English and Bengali. In the event of any discrepancy between the two versions, the English version shall prevail.
  • These terms and conditions apply equally to any creckex subdomain, app, or associated service.
  • Users access creckex voluntarily and entirely at their own responsibility.

2 Account Registration & Verification

Accurate and up-to-date information is required when registering an account on creckex. Accounts created with false or misleading details may be closed at any time, and any remaining balance may be forfeited.

Information Required for Registration

  • Full Name (as per National ID)
  • Date of birth (must be 18 years or older)
  • Valid mobile number and email address
  • Valid Bangladesh address
  • Payment method details (bKash/Nagad/Rocket)

KYC (Know Your Customer) Verification

Creckex may require KYC verification before processing withdrawals above a certain amount. This may involve submitting a copy of your National ID or passport. KYC is an internationally recognized standard — it exists to keep your account secure.

Please Note: No individual may hold more than one account. Attempts to open multiple accounts from the same device, IP address, or payment method will result in all associated accounts being closed.

3 Age Verification & Minor Protection

Users must be at least 18 years old to register and use any services on creckex. This is a strict requirement with no exceptions.

Date of birth is verified at registration. If a user is later found to be underage, the account will be closed immediately and all transactions will be deemed void.

Creckex urges parents to use parental control software on their devices to prevent children and teenagers from accessing sites of this nature.

4 Betting Rules

Before placing a bet on creckex, you should read the specific rules for each market. Some general rules are outlined below:

Bet Acceptance

  • A bet is only considered valid once a confirmation has been received.
  • A bet is not considered valid if it was not confirmed due to a lost internet connection or a page loading failure.
  • Creckex reserves the right to void bets in cases of obvious pricing errors.
  • Bets placed before a match begins are settled at pre-match odds.

Bet Limits

Bet Type Minimum Maximum (per bet)
Cricket Pre-Match ৳100 ৳5,00,000
Cricket Live ৳100 ৳2,00,000
Football Pre-Match ৳100 ৳3,00,000
Other Sports ৳100 ৳1,00,000

If a match is cancelled or abandoned

If a match is abandoned after less than 50% of play has been completed, all bets on that match will be void and stakes returned. However, the results of any markets already settled will remain unchanged.

5 Payments, Deposits & Withdrawals

Creckex supports all major mobile payment methods in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

Deposit

  • Minimum deposit: ৳200
  • Maximum daily deposit: ৳10,00,000
  • Deposits are usually processed within 30 seconds to 5 minutes.
  • No processing fees on deposits.

Withdrawal

  • Minimum withdrawal: ৳500
  • Maximum Daily Withdrawal: ৳5,00,000
  • Withdrawals are typically processed within 1–24 hours.
  • Withdrawals can only be processed to the same payment method used for the original deposit.
  • Large withdrawals may be placed on hold until KYC verification is complete.

Before requesting a withdrawal, ensure that all wagering requirements on bonus funds have been met. Pending wagering requirements may delay the withdrawal process.

6 Bonus & Promotion Terms

Creckex regularly offers bonuses and promotions. Each offer comes with its own terms — the general rules are outlined below.

Welcome Bonus

New members can receive up to a 100% bonus on their first deposit (up to a specified limit). A wagering requirement must be met to make use of this bonus.

General Bonus Terms

  • Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
  • Bonuses are generally valid for 30 days. If the wagering requirements are not completed within this period, the bonus will be cancelled.
  • The same person or household may not claim the same bonus more than once.
  • If bonus abuse is suspected, creckex reserves the right to investigate and void the bonus if necessary.
  • For free bets, the value of the free bet is deducted from any winnings.

7 Prohibited Activities

The following activities are strictly prohibited on creckex. Violations may result in account suspension and forfeiture of balance:

  • Account Sharing: Using someone else's account or allowing others to use yours.
  • Match Fixing: Participating in match-fixing or placing bets using insider knowledge of manipulated outcomes.
  • Bonus Abuse: Using multiple accounts or false information to collect bonuses and exploit the system.
  • Money Laundering: Using creckex as a vehicle for money laundering.
  • Hacking or Cyber Attacks: Attempting unauthorized access to the platform's systems.
  • Incorrect Odds Exploitation: Exploiting incorrect odds resulting from a technical error.

8 Account Closure & Restrictions

Creckex reserves the right to close, restrict, or suspend any account at any time. Users may also request the closure of their own account at any time.

Grounds for Account Closure by creckex

  • Breach of These Terms
  • Fraud or Suspicious Activity
  • Incomplete KYC Verification
  • Extended account inactivity (over 12 months)

Account Closure by User

You can request account closure at any time by emailing support@creckex.im. Before the account is closed, you will have the opportunity to withdraw your balance (subject to applicable conditions).

9 Responsible Gaming Policy

Creckex believes betting is a form of entertainment, not addiction. That's why we offer the following protective features for our users:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a limit on how much you are willing to lose within a given period.
  • Session Limit: A limit on how long you can play in a single session.
  • Cooling-Off Period: Temporary account suspension for 24 hours up to 6 weeks.
  • Self-Exclusion: Permanent betting suspension for a period of 6 months to 5 years.

If you feel that betting is becoming a problem, please contact our Responsible Gaming Read this page and get the help you need.

10 Privacy & Data Protection

Creckex takes your personal data seriously. For more details, please read our Privacy Policy The short version:

  • Your information will never be sold to third parties.
  • Data may be analyzed anonymously to help improve our services.
  • Information may be disclosed to authorities where required by law.
  • All data is stored with SSL encryption.

11 Dispute Resolution

For any disputes, please contact our customer support team first. We aim to resolve all issues within 72 hours.

If a dispute cannot be resolved through customer support, it will be referred to an independent resolution body. creckex fully cooperates with this process.

In the event of a dispute over a bet outcome, the data recorded in creckex's database shall be considered final.

12 Changes to Terms & Validity

Creckex reserves the right to modify these terms and conditions at any time. For significant changes:

  • Registered users will be notified via email.
  • The "Last Updated" date on the website will be changed accordingly.
  • Continuing to use the site after any changes have been made constitutes acceptance of the updated Terms.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. To contact creckex: support@creckex.im

Final Note: These Terms & Conditions are designed to ensure a fair relationship between creckex and its users. If you have any questions, our 24/7 support team is always here to help.

Why Creckex

Transparency Is Our Core Principle

The creckex Terms & Conditions are built with users' interests first.

Written in Plain Language

Instead of dense legal language, creckex has written all its terms in plain, straightforward English — so you always know exactly what you're agreeing to.

Full Transparency

Bonus terms, payment rules, and grounds for account closure are all clearly stated. There are no hidden conditions.

User Protection

These Terms & Conditions protect not only creckex's interests, but yours as well — covering fraud protection and fair payments.

Regular Updates

Creckex regularly reviews these terms and updates them as needed. Users will be notified in advance of any changes.

Support Always Available

If you have any questions about our Terms & Conditions, our 24/7 support team is ready to assist you right away.

Fair Dispute Resolution

In any dispute, creckex follows an independent resolution process. Your interests are protected.

You've Read the Terms — Now Get Started

Get familiar with creckex's Terms & Conditions and sign up with confidence — welcome to Bangladesh's most trusted betting platform.

By registering, you agree to creckex's Terms & Conditions.

বাংলা