Every piece of information you share with creckex is stored with the highest level of security. We never sell or share your data — we only use it to improve your experience.
Quick overview: This privacy policy explains what information creckex collects, why we collect it, how it is used, and how it is kept secure. This document was last updated in January 2026. By using creckex, you agree to this policy.
From opening an account to every transaction on creckex — we only collect the information needed to serve you better. The core principle of our privacy policy is simple: collect less, protect more.
| Data type | When it is collected | Purpose |
|---|---|---|
| Name, date of birth | At registration | Identity verification and age confirmation |
| Mobile number, email | At registration | Communication and security verification |
| Address | During KYC verification | Legal compliance and fraud prevention |
| National ID / Passport | During KYC verification | Identity verification |
| Payment information (bKash/Nagad number) | On deposits/withdrawals | Transaction processing |
When you use the creckex website or app, certain information is collected automatically:
Creckex uses your information only for specific, necessary purposes. In line with our privacy policy, we are fully transparent about every use of your data.
Our Commitment: creckex never sells your data to advertising companies, data brokers, or any other third party. This is the most important commitment in our privacy policy.
Creckex uses cookies to keep your experience running smoothly. Cookies are small data files stored in your browser.
Cookies can be disabled from your browser settings, though some features may not work as a result.
Creckex may share data with third parties in limited and specific circumstances. In every case, privacy policy standards are strictly upheld.
Except where noted, creckex does not share your data with any advertisers, marketing agencies, or other betting companies.
Creckex follows the highest industry standards to protect your data. A key part of our privacy policy is our technical and organizational security measures.
Creckex does not retain data for longer than necessary. In accordance with our privacy policy:
Under creckex's privacy policy, you have full control over your own data. You can send any of the following requests to support@creckex.im:
Creckex does not serve anyone under the age of 18 and does not knowingly collect personal information from minors. If it is established that a minor's data was collected inadvertently, creckex will delete it immediately.
A note for parents — please use parental controls on your child's device and contact us if you have any concerns.
Creckex's platform may occasionally reference third-party services (such as payment gateways). These third parties have their own privacy policies — creckex is not responsible for those policies.
We recommend reading the privacy policy of any third-party service before using it.
Creckex may update this privacy policy as needed. For significant changes:
For any privacy-related questions, requests, or complaints, please reach out to our Data Protection team:
creckex takes all privacy-related requests seriously and is committed to resolving them within the specified timeframe.
Under creckex's Privacy Policy, you can exercise any of these rights at any time.
You can request a copy of the data we hold about you at any time.
To correct inaccurate or outdated information, visit your account settings or contact support.
When an account is closed, all data beyond legal obligations is deleted.
You may request that we stop processing your data for specific purposes.
You can request a copy of your data in a machine-readable format.
Unsubscribe from promotional emails or SMS at any time.
Our commitment to protecting your privacy goes beyond policy — it's reflected in how we actually operate.
Every transaction and communication you make is secured with SSL/TLS encryption. No one can intercept or view your data in transit.
Creckex does not sell your data to any advertiser or data company — this is a firm part of our privacy policy.
With 2FA enabled, a password alone is not enough to access your account — a verification on your phone is also required.
We are transparent about what data we collect and why. No information is collected for undisclosed purposes.
Upon a closure request, all data beyond legal obligations is deleted within 30 days.
For any data-related queries, our dedicated team responds within 72 hours — in Bengali.
You've read our privacy policy — now join creckex and enjoy safe betting.
By registering, you agree to creckex's Privacy Policy and Terms & Conditions.